SHOE DOCTOR™ (“SD”) respects the privacy of individuals by treating all personal information as confidential and by handling it in accordance with the Privacy Act 2001 and the National Privacy Principles. During the course of its activities, SD will collect, use and disclose personal information from:
Signing-up to receive our Email Newsletter
Visitors to our Website
The information collected may include: Your name, postal address, telephone number and email address from members of the SD Wholesale Club so that we can send you emails and/or mail messages relating to upcoming sales, specials and other SD information.
Your name, postal address, telephone number and email address from members signing up to the SD Email Newsletters so that we can send you emails and/or mail messages relating to upcoming sales, specials and other SD information.
Your name, postal address, telephone number and email address from Customers holding a Trade Account with SD so that we can send you emails and/or mail messages relating to upcoming sales, specials and other SD information. Details of website usage from visitors to our website.
SD does not share your information with any other external organisation or forward third party advertisements.
We use industry-standard safeguards to ensure the confidentiality of your personal information.
SD will endeavour to deal with your request or inquiry as soon as is reasonably possible.
If your information changes, please contact SD and SD will endeavour to update and correct the information. SD may also contact you from time to time to check that your information is still accurate.
SD’s handling of any information it collects from you (including information previously collected) will be governed by the most current version of this policy. We reserve the right to update this policy at any time. Please check this policy regularly.
You may make a complaint to us if you consider that we have breached our obligations under the Privacy Act or the Australian Privacy Principles, or otherwise have concerns or queries in relation to how we have handled your personal information. To make a complaint or enquiry, please contact us on the following details:
If you do not receive a response from us, or you are not satisfied with the outcome, you may make a complaint to the Office of the Australian Information Commissioner (OAIC). Information about how to make a complaint to the OAIC is available on the OAIC website.